What should I do if I have a major problem or water leak?
William Douglas Property Management provides 24 hour a day/seven days a week coverage.
What can I do about landscapers blowing clippings on my window?
Your property manager can assist in contacting the landscaping firm to resolve the problem.
Is there a way to have my homeowners dues automatically drafted?
If your association bills on a monthly basis, you can go to our Member Resources page and download an automatic payment form to fill out and return to our office. This will allow us to automatically draft your bank account. If your association does not bill monthly, we are not able to accept auto-draft forms.
What is the best way to contact my property manager?
Of course the old fashioned way is to just call. Property managers are often out of the office checking on properties but each has voice mail and email. You can also visit our Membership Resources page for maintenance requests.
How do I obtain closing documents and/or lender questionnaires?
William Douglas is now utilizing the online portal at www.HomeWiseDocs.com for all closing statement and questionnaire requests.