Chris Gilleland has been the president of William Douglas Management, Inc. since 2003. He received a BA in Business Management from North Carolina State University and is the author of two books on homeowner associations: In the Arena – The Board of Director’s Guide to the Successful Operation of a Homeowners Association and Hot Seat: The Practical Guide to a Homeowner Association Annual Meeting. With over twenty-five years of industry experience and two successful publications, Chris is an industry expert.

Community Finances

Increasing Assessments

As with all associations, expenses go up each year as reflected in the annual budget. First and foremost, these expense increases should always be offset by matching assessment increases.  The reasoning being, that these gradual yearly assessment increases are viewed much more favorably by the membership, than an extreme increase down the road.  When these…

Be Careful What You Write Down

Issues can sometimes arise when homeowner association boards of directors implement resolutions, procedures, and rules and regulations that are in addition to what is mandated by their declaration of covenants, bylaws, or articles of incorporation. These implementations, or subsidiary documents, can also be in addition to established state statutes. These subsidiary documents typically originate due…

HOA Lawsuits & Legal Discovery – Part Two

Continued from Part One Request for admissions Or a request to admit, are written statements sent from one litigating party to another litigating party to seek either an admission or denial on a specific claim of the lawsuit. A request for admissions, while similar to interrogatories, is different in purpose. This difference is that each…

HOA Lawsuits & Legal Discovery – Part One

Most homeowner associations (HOAs) seldom become involved in litigation other than collection-related litigation involving delinquent members. However, it is beneficial for the board of directors to have an understanding of certain aspects of this legal process. The discovery phase or simply discovery is one major aspect of civil litigation. Discovery can be one of the…

The ABCs of HOA Board Resolutions (Part Two)

There are typically four categories of resolutions for a homeowner association (HOA): Policy: Policy resolutions address member’s rights and duties. For example, rules for the use of common areas and amenities. Architectural guidelines and enforcement procedures would be another example. However, issues such as these in the majority of cases are best addressed with amendments…