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I just wanted to send a quick email and let you know since we hired William Douglas that our Property Manager has been great. She always keeps the communication lines open and is right on top of things. And she responds to emails and calls promptly, something we lacked while with our prior management company. Thanks for all of your help with our neighborhood!

Spence HOA has been utilizing WDM for several years and their teams are exceptionally professional. Our management representative is incredibly responsive and has often responded long beyond office hours. The management team relieves the Board members of many of the frustrating administrative problems. Thank you for all that you have done for us. You have gone above and beyond.

I live in one of the developments that this company manages. They are very professional and work with the community. I have worked with them as a homeowner and a board member and they work hard to work with the city and the homeowners.

Bayfield HOA has been a client of William Douglas for over a decade now and they have worked very hard for our community. They are very professional and have done our community well… Our association manager is amazing and works tirelessly to keep our community running smoothly.

I moved to Treyburn subdivision last June and I was in contact with our property manager. She has always been prompt in responding to all my concerns and has always followed through with everything I have requested. This is the first time in many years that I have had an HOA manager be proactive with neighborhood concerns.

Excellent company! Quick improvement to community.

This is my first time owning a condo. The situation the community was in before William Douglas Management took over was deplorable — trash dumped on a curb (this is still happening, but it is now being picked up weekly), owners in arrears for thousands of dollars, no one to talk to, etc. Now we are catching up on those who owe so that some major repairs can be made… A message to our association manager with a picture of the problem always gets a quick response. When so many different people live in a community together, there will always be those who care and those who do not… We are in a better place since William Douglas Management.

William Douglas Management is our property management company and they are wonderful! Our association manager is on top of maintenance and any other requests we have. I would recommend them highly!

I have been on the board at Wyndham Place for a few years now. Any time we have a problem, the person overseeing our development has been quick to respond and notifies the person who is responsible for fixing it. Our representative is very knowledgeable and helps us make wise decisions. She is available for board meetings, walk-throughs, and stays on top of our financials.

I just wanted to let you know that we so appreciate your responsiveness and attention to detail. This transition has gone extremely smoothly especially considering the lack of communication and misinformation from our previous company. We are thrilled with William Douglas Management and that we will be working with you going forward. You have accomplished more in a little over a month then your predecessor did in three years. Thank you again for your professional and courteous support!

I wanted to drop you a note to let you know how appreciative I am of our property manager. From our very first contact she has been proactive, responsive, professional, diligent, compassionate, and an excellent mediator between me and the board. She has had to endure some incredible tirades from me and never lost her patience or composure. Please extend my deepest gratitude to her.

Thanks so much for all you do for our community. We are a better place to live because of all your hard work with the Board and the individual residents. Thanks,

I live in Southgate and I want you to know how wonderful Shelley has been to work with. I’ve lived here for almost 17 years and the quality of our service increased dramatically when she took over. I am moving now and she has been a wonderful source of knowledge and such a help to me. I couldn’t have done it without her. I have talked with many people in the complex and they all feel the same way about her. She should be commended for her excellent customer service and her outstanding knowledge. Sincerely,

I just wanted to send a quick email and let you know since we hired William Douglas that our Property Manager has been great. She always keeps the communication lines open and is right on top of things. And she responds to emails and calls promptly, something we lacked while with our prior management company. Thanks for all of your help with our neighborhood!