I live in Southgate and I want you to know how wonderful Shelley has been to work with. I’ve lived here for almost 17 years and the quality of our service increased dramatically when she took over. I am moving now and she has been a wonderful source of knowledge and such a help to me. I couldn’t have done it without her. I have talked with many people in the complex and they all feel the same way about her. She should be commended for her excellent customer service and her outstanding knowledge. Sincerely,