This is my first time owning a condo. The situation the community was in before William Douglas Management took over was deplorable — trash dumped on a curb (this is still happening, but it is now being picked up weekly), owners in arrears for thousands of dollars, no one to talk to, etc. Now we are catching up on those who owe so that some major repairs can be made… A message to our association manager with a picture of the problem always gets a quick response. When so many different people live in a community together, there will always be those who care and those who do not… We are in a better place since William Douglas Management.