Nationally, HOA Members Are Generally Satisfied with Their HOA

The Foundation for Community Association Research, an affiliate of Community Associations Institute (CAI), sponsored a national public opinion survey of HOA members to gauge their views towards their HOA.

The Findings

A representative sample of the 62 million Americans who live within homeowner associations and condominium communities were surveyed to determine how happy they were with their association. The survey measured satisfaction with their boards of directors, their satisfaction with covenant enforcement, and what members think about the association’s assessment.

Here are some high points of the survey:

• 70 percent of the members say they are satisfied with their association experience, while 8 percent feel less than satisfied and 22 percent are neutral on the question.

• 88 percent of the members believe their board members strive to serve the best interests of the community, while 12 percent disagree or aren’t sure.

• 76 percent believe their declaration of covenants “protect and enhance” property values. Only 3 percent feel they harm property values, while the rest see no difference.

• 81 percent of members say they get a “good” or “great” return for their HOA assessments, while 18 percent say the return is “not so good or bad.” The rest were unsure.

William Douglas Management, providing excellent management services to HOAs and condominium associations since 1980.

Nationally, HOA Members Are Generally Satisfied with Their HOA